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Returns | Postage | Fitting instructions  If you wish to place an order go to our product links, select your purchase and submit your order online. Please ensure you complete all the required contact details on the form accurately so we can contact you.The order will be sent to us via email. We will acknowledge receipt of your order and confirm the price including postage and packaging. Then send your cheque. If you prefer, you can print off your order and send it by post together with your cheque. Orders will not be despatched until funds have cleared in our account. Generally, you should allow for 4 – 6 weeks for delivery. We shall shortly be introducing an online payment system. ReturnsIf you are not happy with your purchase we will exchange or refund you less the cost of P&P if you return it within 7 days. Postage and Packaging | Up to 1kg | £4.50 | | Up to 1.5kg | £5.50 | | Up to 2kg | £6.00 | | Up to 4kg | £8.50 | | Up to 6kg | £9.50 | | Up to 8kg | £10.50 | | Up to 10kg | £12.50 | | Up to 20kg | £14.00 |
Door handle fitting instructions
Your door handle set comes complete with: 2 x handles
2 x bases
1 x spindle
2 x screws to go through the neck of the handle and screw into the spindle
4 x small screws to screw bases to the door
6 x plastic washers
To fix the bases to the doors use the small screws. Tighten them only just enough to hold them in place. They are ceramic and will break if overtightened. We cannot take responsibility for parts broken in this way. The spindle has a number of possible screw fixing positions so you can find the optimum fixing point for the handle depending on the width of the door. Use the plastic washers to fit between the handle and the base. Their primary function is to allow smooth movement between the hand the base but there are enough for three on each side to take up any potential slack between the handle and the base.
Cupboard & Drawer Knob fitting instructionsEach knob comes with a threaded fitting and screw. Using an appropriate drill bit, drill a hole through the cupboard or drawer. Push the screw through from the back and screw the knob in place. If you have particularly thick drawers or cupboards, it may be necessary to counter sink the screw or use a longer screw of the same width and thread. The result is a clean finish to the back of the drawer or cupboard without any intruding nuts or bolts.
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